Securus technology is a technology provider that offers tech-based solutions to its clients. The company has its offices in Carrollton, Texas and it prides itself on providing state of the art technology-based solutions to its over 3000 clients. The clients range from the law enforcement agencies, Public safety agencies, correctional institutions and government payment services. The company recently announced its new drone technology that is in the pilot phase and which is being tested across various prisons and correctional facilities. This drone technology will be mainly used to deal with the emerging threats in the prisons and jails.

The technology was developed to curb the use of drones by prisoners as an avenue for delivering drugs and other illegal substances into the prisons. The prison department did a thorough investigation into this matter and found it to be an ongoing trend. The drone detection technology will deter the drones from reaching within the correctional facilities premises.

According to the spokesman, this drone detection technology is an ongoing experiment that is set to get even better.

“We have been working closely with the correctional facilities and other relevant partners to try and fine tune the systems to make them more effective,” he further stated.

Preventing these drone incidents is of paramount importance since they pose a threat to not only the prison officers but also the inmates. The technology will further help seal the existing loopholes that these inmates use to deliver the contrabands.

The company’s efforts to deliver the best has not gone unnoticed as they read the news that they have been named winners of the 2018 Stevie Awards for Sales and Customer service in three different categories. Zelperita Jackson won the silver trophy for customer service professional of the year. She is the company’s customer service manager. The company’s video visitation team won the bronze trophy for the front-line customer service team. The third award went to the corporate escalations team that won the gold prize for customer service complaints team of the year.

The winning of these awards shows that Securus technologies prides itself in delivering nothing but the best.


Securus Technologies Aids in Combating Crimes in North America

Securus Technologies is a leading company in the criminal investigation found in 1986. The company has aided in ensuring public security and safety with the help of their officers. Most government agencies, correctional companies, law enforcement, are dependent on the Securus Technologies to get the best and secure technologically advanced solutions. They are considered to be the best since it has different specialists like engineers, designers, and technologists.


The company is located in Dallas, Texas. Today, we have provided employment opportunities in the law enforcement departments, corrections, and public safety agencies. Over 1 million inmates get their services not only in North America but also the US all the way to Mexico. One of the competitive strategies it uses is by ensuring that they provide their customers with quality goods and services that maintain customer loyalty and value for money. This ranks them to the best high-tech software provider.


Parolee tracking and detainee communications, Securus Technologies, Inc. are considered the best. Our monitoring solutions are on the basis of the RF-based enrollee, GPS and other support programs to ensure supervision and tracking of adults and community safety. The company mainly focuses on the special needs of law enforcers and correctional facilities. Our headquarter offices being based in Dallas also has other offices in the Dallas Metro Area as well as Atlanta, Georgia, and other regional offices in Carrollton and Allen.


In the PR Newswire, the customer’s comments concerning Securus Technologies give sensational experience. One of the clients commented that we had shown a lot of commitment in offering solutions to their requests and made their operations effective by updating their investigative tools. Another customer liked our technological developments and loved the first interaction. These are just some of the sampled comments that point out that we are a better-placed company in a competitive edge.


Securus Technologies and Prison Drug Problems

When there are illegal drugs inside the prison, it puts each person behind these walls in a very bad spot. As a corrections officer, I get to see first hand what happens to an inmate when they take too much of a drug or experiment with something new. These inmates are not just a danger to themselves, they are a danger to visitors, prison employees, other inmates, and all corrections officers. This is just part of the reason we spend a considerable amount of time each day trying to keep the drugs out of this jail.


In an effort to make the jail safe, we will meet with all guests, inform them of the drug policy, and search them before they can see the inmates. We will search the inmates after these sessions to make sure nothing got from the outside to the inmates. Our team will do searches of the inmate’s cell for anything that should not be there. We will make use of the drug dogs if we feel that this situation is getting out of control.


One resource that has become a standard in our prison is the Securus Technologies telephone monitoring system, This technology allows us to listen to all the calls across all channels, while the LBS software alerts officers if there is chatter concerning drugs. The company has placed similar systems in thousands of jails, and it is an invaluable resource in the war on drugs.


If an inmate begs his family to bring prescription drugs to the jail, we can intercept. When an inmate talks about hiding drugs in the prison yard, we can find it. If an inmate talks about doing drugs at night, we can take the appropriate action. Since Securus Technologies installed the system, drug use in our facility has dropped.


Securus Technologies – Using Advanced Technology For Inmates Communications And Crime Prevention

Securus Technologies is a well-known name among the prisoners as well as the law enforcement officials in the United States. It is because it is a company that provides a broad range of technological solutions, products, and services that serve inmates as well as the law enforcement agencies. The company’s services are helpful with investigations, emergency response, incident management, and more.



It makes it easier for the law enforcement agencies to capture the convict and have sufficient evidence to present against the offenders in the court of justice. The services of Securus Technologies are used by over 3,450 law enforcement and public safety agencies, and the figure is expected to rise soon as the company plans nationwide expansion. At present, the services of Securus Technologies are used by over 1,200,000 prisoners in the United States. Over the years, millions have used the services offered by the company, and the company has received rave reviews from its clientele online and offline.



In a recent move, Securus Technologies showcased the excerpts from the letters law enforcement officials have written to the company. In the letters, the officials have mentioned how the LBS and other services help with crime prevention and gathering sufficient evidence to convict the offenders. The CEO of the company, Rick Smith, who helped the company rise to its current position, also used the press release to offer an open invitation to the existing and potential clients to visit the highly advanced technology center of Securus Technologies located in Dallas, TX.



As a law enforcement officer myself, I am deeply thankful to Securus Technologies in helping me perform my duty more accurately. Its LBS service is highly helpful in getting the data and information necessary for the dangerous elements of the society and helps catch them on time. Also, at many occasions, the company’s products and services help with crime prevention using advanced technology.

Securus Technologies Ushers In The Holidays

There are some people that don’t get to take part in any of this because they are incarcerated. Prisoners are not allowed to visit with family during the holiday, and they become despondent about it, which can lead to disruptions in the correction facilities. That is why Securus Technologies made the Christmas video visits.


The Christmas video visits allow the prisoners to see, hear and take part in the festivities with their families. They are able to watch them as they open their gifts, and interact with them as they are having their Christmas meal. This means a lot to the incarcerated, and they are placated, making the facility safer for everyone inside it.


Securus Technologies is always creating new and interesting ways to keep the public safe. This is their mission. They want to make the world a better place for people to live, and that means that they want them to be safe at all times. Since they are experts at what they do, and the leader of their industry, they are always in demand. Many companies throughout the country hire them to get things done in their businesses, and the government contracts with them in order to keep their corrective facilities free of disruptions. The company is adept at helping to prevent and solve crimes. They specialize in both the civil and criminal sides of justice.  They use their techniques and technologies to ensure the safety of all in these institutions. Since they have success at all they do, the company will continue to receive notoriety. In the future, they will continue to make new things happen on a weekly basis. Their employees are dedicated professionals who also share in the mission to make the world a better and safer place.