Securus technology is a technology provider that offers tech-based solutions to its clients. The company has its offices in Carrollton, Texas and it prides itself on providing state of the art technology-based solutions to its over 3000 clients. The clients range from the law enforcement agencies, Public safety agencies, correctional institutions and government payment services. The company recently announced its new drone technology that is in the pilot phase and which is being tested across various prisons and correctional facilities. This drone technology will be mainly used to deal with the emerging threats in the prisons and jails.
The technology was developed to curb the use of drones by prisoners as an avenue for delivering drugs and other illegal substances into the prisons. The prison department did a thorough investigation into this matter and found it to be an ongoing trend. The drone detection technology will deter the drones from reaching within the correctional facilities premises.
According to the spokesman, this drone detection technology is an ongoing experiment that is set to get even better.
“We have been working closely with the correctional facilities and other relevant partners to try and fine tune the systems to make them more effective,” he further stated.
Preventing these drone incidents is of paramount importance since they pose a threat to not only the prison officers but also the inmates. The technology will further help seal the existing loopholes that these inmates use to deliver the contrabands.
The company’s efforts to deliver the best has not gone unnoticed as they read the news that they have been named winners of the 2018 Stevie Awards for Sales and Customer service in three different categories. Zelperita Jackson won the silver trophy for customer service professional of the year. She is the company’s customer service manager. The company’s video visitation team won the bronze trophy for the front-line customer service team. The third award went to the corporate escalations team that won the gold prize for customer service complaints team of the year.
The winning of these awards shows that Securus technologies prides itself in delivering nothing but the best.